Privacy Policy
The HiSooQ platform is committed to the utmost degree to protecting your personal data, and by accepting the Privacy Policy for HiSooQ customers, you allow us to collect, use and disclose your personal information only in accordance with the privacy policy and in a very limited manner. Please note that your personal data will never be sold, used or offered to any party for or without compensation.
How HiSooQ obtains customers' personal information ?
When opening a new account on the HiSooQ website, we request a set of personal data for the customer. This data must be completed correctly to complete the registration process on the website and to ensure that there is no false or misleading information.
Personal information we collect
Your name, address, email, phone number, and other information were requested.
Financial information such as credit/debit card or bank account details in some transactions.
To ensure the accuracy of customer data, we may have to request proof of your identity and place of residence, such as: a copy of your ID card, passport, driver’s license or registration/warranty certificate.
Note: Failure to provide such information and data may result in restrictions on the use of all High Souq services or suspension of the customer’s account. For some high value transactions, we may be required to provide personal information to the relevant authorities.
Security measures
Upon completion of the registration process, you can start purchasing HiSooQ services that are strictly protected against fraud and abuse through the following actions:
Recording and storing your IP address and the number of times you access the site.
Collect usage and access data that allows us to prevent multiple account openings or fraudulent behavior or to protect our systems against unlawful attacks.
We may share this data with specialist and trustworthy fraud management services who help us analyze this data.
We use cookies; They are small text files that are stored on the customer’s computer for record-keeping purposes. The information collected and stored through cookies may be against the personal data we hold on our systems.
Depending on the information you provide to us (your current verification status and the operations you wish to undertake), we may collect further information from banks, credit/debit card processing services, and identity verification services.
We obtain this personal and confidential information through the following sources:
Information you provide to us online, through written forms and other forms of data entry.
Information entered online by storing your personal information without completing or submitting a form.
Information from third parties is entered indirectly to ensure the user’s authenticity and to prevent any fraud.
Information from third parties that you verify and agree to provide to us.
Information about buying and selling transactions and account history.